AI 本该节省时间,却在让政府运转更拥堵
Gaby Hinsliff 指出,自 ChatGPT 普及以来,全球多国政府和监管机构收到的投诉与请求激增,英格兰、苏格兰和威尔士的就业仲裁案件一年内上升 39%,部分原因是当事人用 AI 起草申诉。英国政府部门被 AI 生成的信息公开申请淹没,议员办公室也收到大量 AI 代写来信,仍需人工逐封处理。作者认为,AI 未必在精简公共服务,反而可能制造新的瓶颈。
with travelling by horseback, except in cities at rush hour when too many other people are also trying to shorten theirs. By 2018, central London daytime traffic was moving on average at just over 7mph – about the same speed as a trotting pony. Historically, humans have always learned to develop ways around problems of our own making. We have spam filters for email, congestion charges to keep cars out of cities, and in the long term we could well figure out what kind of frictions we need to put
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