Shanghai Municipal Administration for Market Regulation Uses AI Agents to Safeguard the 9th CIIE: Food Safety Verified with One Photo, Elevators Understood with One Scan, Ads Identified with One Click

Food safety assurance now "verified with a single shot," special equipment safety "known with a single scan," and comprehensive inspections "identified with a single tap"... With the 9th China International Import Expo (CIIE) about to open, the Shanghai Municipal Administration for Market Regulation's comprehensive command platform for CIIE service assurance has completed a smart upgrade. From risk discovery to closed-loop rectification, AI has been deeply embedded in the entire CIIE assurance workflow, using digital means to build multiple lines of defense for food safety, special equipment safety, and exhibition order. Food safety verification "verified with a single shot" "Food Safety AI Doctor" has been upgraded again this year. The reporter today saw at the comprehensive market regulation service assurance command office at the National Exhibition and Convention Center (Shanghai) that the "Food Safety Smart Eye (verified with a single shot)" intelligent agent, iterated from a vertical large model for food safety, has been embedded in the command platform. How smart is it? All 145 signal feeds—covering the "transparent kitchens" of 55 catering units and the mobile video surveillance of 4 collective meal-supply enterprises in the CIIE venues—have been connected to the command platform. Qiu Congqian, deputy director of the office of the market regulation service assurance leading group, told the reporter that this system can conduct intelligent inspections. Based on the "transparent kitchens," the system can automatically extract and analyze frames during breakfast, lunch, and dinner preparation periods, dynamically scoring around three major elements: environmental hygiene, process hygiene, and personnel hygiene. In a random retrieval by the reporter, the system showed that at 10:06 on November 2 it had captured footage from the Yinggang East Road store of Jixiang Beirui (Shanghai) Industrial Co., Ltd.; the verification result was good, with no deductions. Staff explained that for high-risk units scoring below 80, regulators immediately visit to inspect and provide guidance. In addition to intelligent inspections, manual inspections can also use "verified with a single shot." For the 4 CIIE collective meal-supply units distributed across 3 jurisdictions, assurance personnel only need to use a mobile phone to photograph kitchen operation scenes, and the system can automatically identify risks, output a problem list, and propose rectification suggestions, achieving "one shot to find problems, one shot to evaluate, one shot to promote rectification, and one shot to keep records." Staff explained that compared with previous years' visual inspections and manual form-filling, now, relying on unified task numbers, assurance personnel at processing sites and meal-supply sites can collaborate online across locations. With one photo, assurance personnel and the enterprise involved can receive the problem list and rectification direction, greatly improving regulatory efficiency. "We have had the idea of building an AI intelligent agent since March this year, hoping to truly integrate AI into our work," Qiu Congqian told the reporter. The market regulation department spent a great deal of time converting legal provisions one by one into specific quantitative evaluations and professional terms one by one into intuitive visual displays. Regulatory inspections and enterprise self-inspections apply the same set of judgment rules, and inspection records are fully traceable throughout. "We enforce the law according to standards, make judgments based on images, and speak with data, making regulation more forceful and services warmer, jointly building a defense line for the safety of the food on people's tables." Special equipment safety "known with a single scan" The CIIE venues have a large volume of elevators and high passenger flow loads. At previous CIIEs, the assurance team conducted full-coverage inspections of all 520 pieces of special equipment at least twice a day, of which 424 elevators distributed throughout the venue were the top priority. At this CIIE, elevator safety assurance has achieved full-process optimization of "scan-code verification—image capture—AI analysis—problem rectification." Wang Qiang, deputy director of the Special Equipment Division of the Shanghai Municipal Administration for Market Regulation, introduced that AI assists in extracting frames and scanning on-site footage to identify potential hazards such as equipment operation and component status, promoting early risk discovery, early warning, and early disposal. At the scene, the reporter saw inspectors use mobile phones to scan the "smart elevator code" in prominent elevator locations, allowing one-click retrieval of equipment registration information, fault records, maintenance records, previous inspection records, and rectification closure status, while generating a new inspection work order. After the law enforcement recorder captures the "smart elevator code," it automatically associates it with the work order. AI analysis and identification results from the inspection site are displayed in real time and, after manual confirmation by inspectors, form a disposal record, greatly improving inspection efficiency. In addition, the system has achieved full coverage of remote monitoring for all types and brands of the 424 elevators in the venue, conducting real-time monitoring across multiple dimensions of people, machines, environment, and management, and connecting with maintenance unit systems to achieve "targeted monitoring of all elements + all-weather precise maintenance." Combined with escalator passenger flow monitoring, inspection video comparison, and back-end AI algorithms, precise maintenance and precise assurance can be implemented, promoting the upgrade of regulation from "human defense" to "technical defense" and effectively improving elevator safety performance and operational reliability. Comprehensive inspection "identified with a single tap" Advertising inspection has always been a key part of CIIE comprehensive market regulation assurance. In previous years, more than 80 inspectors entered the venue early to check posters, display boards, electronic screens, and other promotional materials one by one, verifying on site and communicating in real time, which was an especially heavy workload. This year, this work has for the first time seen a new intelligent change. In the command room, the reporter saw that the municipal market regulation department had launched an AI intelligent comprehensive advertising inspection system before the exhibition. Venue inspectors log in to the system via mobile phone, create work orders, and upload photos. AI automatically compares them against the advertising corpus and flags suspected violations, while the back end synchronously generates risk assessment references. Inspectors conduct two rounds of review combining on-site conditions and back-end assessment, with manual final gatekeeping, moving the advertising compliance threshold forward. Livestream regulation is also a new highlight this year. In response to the trend of many exhibitors promoting products through on-site livestreams, the system has added a livestream information collection module that can register and file information on livestream platforms, MCN agencies, streamers, product categories, and more, while carrying out livestream inspection services in parallel. The reporter learned that as of now, 3,038 livestream sessions have been filed for the CIIE, involving 13 livestream platforms. Statistics show that Douyin and WeChat platforms account for the highest proportions, with popular venues concentrated in the consumer goods hall and others, mainly involving cosmetics, healthcare, and food. For some unfiled livestreams, law enforcement personnel will enter them into the "AI Comprehensive Intelligent Inspection System" mini-program through manual inspections after the venue opens. Zhang Wenbin, deputy head of the Second Detachment of the Enforcement Corps of the Shanghai Municipal Administration for Market Regulation, introduced that behind second-level recognition is years of practical exhibition experience deeply integrated into the AI system construction. Relying on the large model computing power foundation and integrating the advertising corpus compliance database of the China Advertising Association, the system can precisely focus on high-frequency advertising violation hazards: "Compared with the same period last year, full-coverage inspections that originally took a whole day or even continued until the venue opened can now be completed in about 7 hours, and overall inspection efficiency has been greatly improved." In the future, the municipal market regulation bureau will continue to amplify the spillover effects of the CIIE. Relying on the "Food Safety Code," "Smart Elevator Code," and the advertising monitoring platform, it will expand related applications to broader social regulation and comprehensively improve governance effectiveness in catering food safety, special equipment safety, and advertising regulation.