Grok Bot Can Call US Businesses on Users' Behalf; Real-World Test Negotiates Lower Price and Faster Speeds with Comcast
Peter Yang tested Grok Bot making a real call to Comcast customer service, successfully securing a lower price and faster internet speeds, saving nearly $500 a year. During the call, the bot answered the representative's question about the weather, declined 3 upsell attempts, and used a competitor's lower price as leverage. He said all Grok Bot users can now have the bot call US businesses, requiring only a phone number and background information.
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AI score 53
The author uses a real call recording to demonstrate Grok Bot's process of making a call and negotiating on the user's behalf, offering a look at how a voice agent performs in a real customer service scenario.
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View original postGrok @Bot can now call US businesses for you, and it's one of my favorite AI features ever. Here's my new video where I play a real call of my bot successfully negotiating with Comcast to cut my internet bill by almost $500 a year. Some highlights include my bot: → Responding to "How's the weather?" → Turning down 3 upsells from the rep → Pushing the rep with a rival's lower offer 📌 Watch now: https://t.co/UWt3SanRSN
View original
Grok @Bot can now call US businesses for you, and it's one of my favorite AI features ever. Here's my new video where I play a real call of my bot successfully negotiating with Comcast to cut my internet bill by almost $500 a year. Some highlights include my bot: → Responding to "How's the weather?" → Turning down 3 upsells from the rep → Pushing the rep with a rival's lower offer 📌 Watch now: https://t.co/UWt3SanRSN
Body
"I don't actually have eyes on the sky."
That's what my Grok @Bot told a Comcast rep who asked about the weather 😂
It also told the rep that a competitor was offering a much lower price and negotiated both a price decrease AND higher speed for my internet.
Below's the 20-second reel of the real call.
📌 Watch the full video to see this feature in action: https://t.co/UWt3SanRSN
(Btw, all Grok Bot users should have access to call US businesses now, just ask your bot to dial a number and give it some context upfront)