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On November 4, 2026, NetEase Zhigi released three upgrades to its enterprise-grade AI Agent platform "King Crab" at the 2026 World Internet Conference. According to Sina Tech, the three upgrades include the debut of a hardware smart badge, the launch of the knowledge engine "Wandian," and Agent Team; a same-day report by Zhidongxi further explained that the smart badge has a built-in SIM card for direct cloud connection and supports a physical privacy switch and recording time management, "Wandian" can dynamically integrate sources such as documents, emails, work orders, and CRM around a task and trace back to the original page number or recording timestamp, and Agent Team has a coordinating Agent break down tasks and multiple role-based Agents discuss and verify them, with key decisions still authorized by humans. There are currently no subsequent developments.
AI-generated from public reports
Developments
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Reports and discussion timeline
Browse reports and discussion by time. Their evidence levels remain distinct.
Nov 4
Zhidx
NetEase Zhigi's Emperor Crab upgrades at Wuzhen: launches Agent Team, knowledge engine "Wandian" and debuts smart badge
At the 2026 World Internet Conference Wuzhen Summit, NetEase Zhigi released three upgrades to its enterprise-grade AI Agent platform "Emperor Crab": the debut of a hardware smart badge, and the launch of the knowledge engine "Wandian" and Agent Team. The smart badge has a built-in SIM card for direct cloud connection and supports a physical privacy switch and recording time management; "Wandian" can dynamically integrate sources such as documents, emails, tickets, and CRM around a task and trace back to the original page number or recording timestamp; Agent Team has a coordinating Agent break down tasks and multi-role Agents discuss and verify, while key decisions are still authorized by humans.
China.com Technology
NetEase Zhigi Releases AI-Native Security Product Suite, Enterprise-Grade Agent Platform "King Crab" Upgraded with Three Capabilities
At the 2026 Wuzhen Summit, NetEase Zhigi debuted an AI-native security product suite built on the Yidun two-way AI security architecture and received a "Debut Achievement Certificate"; among them, the CMA review agent compressed the average review time for a client's monthly average of 2.5 million+ complaint tickets from 35.7 minutes to 12.3 minutes, with an accuracy rate of 99.2%. The enterprise-grade AI Agent platform "King Crab" was upgraded simultaneously, launching three capabilities: smart badges, the knowledge engine "Wandian," and Agent Team, building "enterprise context." NetEase Youdao showcased two smart hardware products at the same event: OpenPods AI earphones and the AI Q&A Pen 3.
Sina Tech
NetEase Zhigi's King Crab Platform Releases Three Upgrades: Smart Badge, Knowledge Engine "Wandian" and Agent Team
At the 2026 World Internet Conference Zhejiang Sub-forum, NetEase Zhigi released three upgrades for its enterprise-grade AI Agent platform "King Crab," debuting a hardware smart badge and launching the knowledge engine "Wandian" and Agent Team. The smart badge connects offline business information such as customer visits and on-site services to the AI system; "Wandian" connects multi-source information including documents, emails, work orders, CRM and on-site communications; and Agent Team collaboratively handles complex tasks through the division of labor, discussion and verification among multiple specialized Agents.
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