How Immobiliare.it scaled from a single conversational agent to an agent network
Italy's largest real estate platform Immobiliare.it, based on ElevenAgents, scaled from a single conversational agent to an interconnected agent network, increasing lead qualification conversion rate by 3.3x, raising the likelihood of users leaving a phone number for follow-up by 74%, and about 80% of users rated the feature positively. The first agent was deployed on listing pages, responding 24/7 in the local language and summarizing each interaction; subsequently it expanded to agents for private homeowner outreach, listing quality outbound calls, voice and chat customer service, and conversational search, orchestrated with sub-agent division of labor.

Italy's largest real estate platform Immobiliare.it, based on ElevenAgents, scaled from a single conversational agent to an interconnected agent network, increasing lead qualification conversion rate by 3.3x, raising the likelihood of users leaving a phone number for follow-up by 74%, and about 80% of users rated the feature positively. The first agent was deployed on listing pages, responding 24/7 in the local language and summarizing each interaction; subsequently it expanded to agents for pri
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