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Musk says the cost of Grok Bot service is unsustainable relative to revenue

7 reports5 discussions12 story updatesUpdated Nov 4 01:34

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On November 3, 2026, in response to complaints from multiple Grok Bot subscribers that their weekly quotas were being consumed noticeably faster, with some running out four days before the reset, Elon Musk said on X that the product's service cost is too high relative to revenue and unsustainable. Grok Bot is an AI agent launched by SpaceX in August this year, offered in tiers ranging from a free version to a $200-per-month plan, each with usage limits that reset weekly; reports say its daily active users have grown from fewer than 100,000 in early September to more than 600,000 by October 26. On the same day, Grok @Bot launched a feature that places calls to U.S. businesses on users' behalf; Peter Yang tested it by calling Comcast to negotiate, securing a price cut and faster internet speeds and saving nearly $500 a year. During the call, the bot answered the customer service representative's small-talk questions, declined three upsell attempts, and used a competitor's lower quote as leverage.

AI-generated from public reports

Latest development · Report

Grok Bot Can Call US Businesses on Users' Behalf; Real-World Test Negotiates Lower Price and Faster Speeds with Comcast

Developments

2 confirmed developments

  1. Musk says the cost of the Grok Bot service is unsustainable relative to revenue

    Source:Cailian Press
  2. English text is being prepared.

    Source:Peter Yang

Reports and discussion timeline

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Nov 4

  1. Peter Yang

    Grok Bot Can Call US Businesses on Users' Behalf; Real-World Test Negotiates Lower Price and Faster Speeds with Comcast

    Peter Yang tested Grok Bot making a real call to Comcast customer service, successfully securing a lower price and faster internet speeds, saving nearly $500 a year. During the call, the bot answered the representative's question about the weather, declined 3 upsell attempts, and used a competitor's lower price as leverage. He said all Grok Bot users can now have the bot call US businesses, requiring only a phone number and background information.

Nov 3

  1. Peter Yang

    Grok @Bot Can Call U.S. Businesses on Users' Behalf; Real-World Test Negotiating with Comcast Saves Nearly $500 a Year

    Grok @Bot can now call U.S. businesses on users' behalf. Peter Yang used it in a real-world test to negotiate with Comcast, cutting his broadband bill by nearly $500 a year. In the video, the bot responded to the customer service agent's small-talk questions, declined 3 upsell attempts, and used a competitor's lower quote as leverage. He called this feature one of his favorite AI features.

  2. The Rundown AISelected

    MIT Study: GPT-6 Astra Can Directly Rewrite Other Models' Weights Without Retraining

    MIT researchers have published a study showing that OpenAI's GPT-6 Astra can improve some AI models by directly rewriting model weights, without going through the training process. Alibaba's small Qwen model originally scored 7.9% on math; Astra modified only 0.016% of the weights to reduce the repetitive-output problem, and after the fix the score reached 48.1%. The same method applied to Google's Gemma 3 had limited effect, with its math score barely changing. The authors say this capability could in the future allow AI to upgrade itself, add or remove skills for other models on demand, or check for hidden problems.

  3. Cailian Press

    Grok Bot user quotas exhausted early; Musk says service costs are too high to sustain

    Responding to complaints that Grok Bot user quotas were exhausted early, Musk said the service's costs are too high relative to revenue and unsustainable. Grok Bot is an AI agent launched by SpaceX in August this year, offering tiers from a free version to a $200-per-month plan, with each tier subject to a weekly reset limit; its daily active users grew from fewer than 100,000 in early September to more than 600,000 by October 26.

  4. Cailian PressRelated discussion

    Cailian Press joined this discussion

    This post contributes to heat; it is not a formal report or confirmed fact.

  5. East Money

    Grok Bot users report quotas running out early; Musk says service costs are too high to sustain

    Musk responded on X to complaints from Grok Bot users that their quotas were running out early, saying the product's service costs are too high relative to revenue and unsustainable. Multiple subscribers reported that weekly quotas are being consumed noticeably faster, with some using up their quota with 4 days still left before the reset. Grok Bot is an AI agent launched by SpaceX in August this year, offering tiers ranging from a free version to a $200-per-month plan, with each tier having usage limits that reset weekly; reports say its daily active users have grown from fewer than 100,000 in early September to more than 600,000 as of October 26.

  6. East MoneyRelated discussion

    East Money joined this discussion

    This post contributes to heat; it is not a formal report or confirmed fact.

  7. Fortune AIRelated discussion

    Fortune AI joined this discussion

    This post contributes to heat; it is not a formal report or confirmed fact.

  8. IT Home · AIRelated discussion

    IT Home · AI joined this discussion

    This post contributes to heat; it is not a formal report or confirmed fact.

  9. The Decoder

    SpaceX Reportedly Cuts Grok Bot Quota; Musk Says Running Costs Too High Relative to Revenue

    SpaceX has reportedly cut the usage quota for Grok Bot, with some users discovering over the weekend that their quota had been halved. Musk responded on X on Sunday that the cost of running Grok Bot is unsustainably high relative to revenue, but did not directly confirm the cut. Grok Bot can browse websites, reply to emails, and log into accounts, and its quota is shared with Grok and the coding platform Cursor; less than two weeks ago Musk had called it the fastest-growing product, and SpaceX President Gwynne Shotwell mentioned in early October that it had 800,000 paying users per week. OpenAI and Anthropic are also tightening their monthly subscription plans: OpenAI will merge Codex and Chat quotas starting in December, and Anthropic says the cost of an agent is 4 to 15 times that of a simple chat.

  10. TechCrunch AI

    Musk Tightens Grok Bot Usage Limits Due to Excessive Costs

    Musk confirmed on X that the tightening of Grok Bot's weekly usage limits was not a malfunction, but rather because the cost of the service was too high relative to revenue. Some users reported that weekend usage jumped directly from as low as 50% to 100%. SpaceX's filing last month stated that AI already accounted for 52% of the company's revenue, and its renamed Super Intelligence division achieved a profit of $431 million.

  11. TechSpotRelated discussion

    TechSpot joined this discussion

    This post contributes to heat; it is not a formal report or confirmed fact.

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